Refund Policy

At A Luxury Closet, we pride ourselves on offering only 100% authentic preloved luxury items. Due to the unique and consignment-based nature of our business, all sales are final. Please review item details and photos carefully before completing your purchase.

Authenticity Guarantee

Every item is verified for authenticity through our in-house review and trusted third-party authentication partners.
In the rare event that an item is proven not to be authentic, we will provide a full refund. Documentation from a recognized authentication service must be submitted to support a claim.

Damaged or Incorrect Items

All items are inspected and photographed before shipping.
If you believe your item arrived damaged or you received the wrong product, you must notify us within 48 hours of delivery. We will review your claim and provide further instructions.

Final Sale Policy

Because items are consigned, one-of-a-kind, and pre-owned, we do not offer refunds, returns, or exchanges for reasons such as size, condition, or change of mind.
All sales are binding once an order is placed.

Consignor Returns

Unsold or returned items are shipped back at the consignor’s expense.

Contact Us

If you have any questions about this Refund Policy, please contact us at: care@aluxurycloset.com